Privacy Policy

Effective Date: October 29, 2024 | Last Updated: October 29, 2024

Vidcy Ltd. ("Vidcy", "we", "our", or "us") operates the website vidcy.cc and the Vidcy video analytics platform. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

By using Vidcy, you agree to the collection and use of information in accordance with this policy. If you disagree, please discontinue use of our platform.

1. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, and password when you register.
• Usage Data: Pages visited, features used, session duration, click events, and platform interaction data.
• Device & Technical Data: IP address, browser type, operating system, device identifiers, and referral sources.
• Video Analytics Data: Viewer statistics for videos you track using our platform, including view counts, geographic data, and engagement metrics.
• Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to maintain sessions, analyze usage, and improve our service.
• Communications: Any messages or support requests you send us.

2. How We Use Your Information

• Providing, operating, and improving the Vidcy platform and its features.
• Generating video analytics reports and insights for your account.
• Authenticating users and maintaining account security.
• Sending service notifications, updates, and (with your consent) marketing communications.
• Detecting and preventing fraud, abuse, spam, or violations of our Terms of Service.
• Complying with applicable legal obligations.
• Responding to your support requests and inquiries.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data on the following legal bases:

• Contract performance: To provide the services you signed up for.
• Legitimate interests: To improve our platform, prevent fraud, and ensure security.
• Consent: For marketing communications, which you may withdraw at any time.
• Legal obligation: When required by law or regulation.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our platform (hosting, analytics, payment processors, customer support) under strict data processing agreements.
• Legal Authorities: If required by applicable law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

5. Data Retention

We retain your account data for as long as your account remains active. Analytics data is retained for up to 24 months. You may request deletion of your data at any time by contacting us at privacy@vidcy.cc.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please email us at privacy@vidcy.cc.

7. Security

We implement industry-standard security measures including TLS/SSL encryption, access controls, and regular security assessments. However, no internet transmission is completely secure and we cannot guarantee absolute security.

8. Cookies

We use essential cookies (required for platform functionality), analytics cookies (to understand usage), and preference cookies (to remember your settings). You may manage cookies through your browser settings, though disabling certain cookies may affect platform functionality.

9. Children's Privacy

Vidcy is not intended for use by individuals under 13 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at privacy@vidcy.cc.

10. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their individual privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Continued use of Vidcy after such changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or data requests related to this Privacy Policy, contact us at:

Email: privacy@vidcy.cc
Website: vidcy.cc
Company: Vidcy Ltd.

Terms of Service

Effective Date: October 29, 2024 | Last Updated: October 29, 2024

These Terms of Service ("Terms") constitute a legally binding agreement between you and Vidcy Ltd. ("Vidcy", "we", "us", or "our") governing your access to and use of the Vidcy video analytics and sharing platform available at vidcy.cc.

By accessing or using Vidcy, you confirm that you are at least 13 years old, that you have read and understood these Terms, and that you agree to be bound by them.

1. Description of Service

Vidcy provides a video analytics and content sharing platform that enables users to track video performance, manage content distribution, and gain audience insights across multiple digital channels. The service is provided on a subscription or free-trial basis as described on our website.

2. Account Registration

To use certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account credentials confidential. You are solely responsible for all activity under your account.

3. Acceptable Use

You may use Vidcy only for lawful purposes and in compliance with these Terms. You agree NOT to:

• Use Vidcy to track, promote, or distribute illegal, harmful, abusive, harassing, defamatory, or otherwise objectionable content.
• Violate any applicable local, national, or international law or regulation.
• Infringe upon the intellectual property, privacy, or other rights of any third party.
• Use automated scripts, bots, or scrapers to access or interact with the platform without authorization.
• Attempt to gain unauthorized access to any part of the platform or its underlying infrastructure.
• Distribute malware, phishing links, or any other harmful code through the platform.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Engage in any activity that disrupts or interferes with the platform's normal operation.

4. Prohibited Content

You may not use Vidcy to track or distribute video content that contains or promotes:

• Adult content, nudity, or pornography accessible to minors.
• Violence, hate speech, or content that discriminates against protected characteristics.
• Illegal activities, counterfeit goods, or controlled substances.
• Deceptive, fraudulent, or misleading content.
• Content that violates third-party copyright or trademark rights.

5. Intellectual Property

All intellectual property rights in the Vidcy platform — including software, design, trademarks, and documentation — are owned by Vidcy Ltd. or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the platform for its intended purposes. You may not copy, modify, distribute, or reverse-engineer any part of the platform.

6. Subscription & Payment

Paid subscription plans are billed according to the pricing displayed at checkout. Subscriptions renew automatically unless cancelled before the renewal date. Refunds are handled in accordance with our Refund Policy. We reserve the right to modify pricing with 30 days' notice.

7. Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, if you violate these Terms, our policies, or applicable law. Upon termination, your right to access the platform ceases immediately. You may also delete your account at any time through your account settings.

8. Disclaimer of Warranties

The Vidcy platform is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the service will be uninterrupted, error-free, or free from harmful components.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Vidcy Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if advised of the possibility of such damages. Our total liability to you shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Vidcy Ltd. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the platform; (b) your violation of these Terms; or (c) your infringement of any third-party rights.

11. Governing Law

These Terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or the courts of the jurisdiction where Vidcy Ltd. is registered, as applicable. You waive any right to participate in class-action lawsuits or class-wide arbitration.

12. Changes to Terms

We may update these Terms at any time. We will notify registered users of material changes via email or in-app notification. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

13. Contact

For questions or concerns about these Terms, please contact us:
Email: legal@vidcy.cc
Website: vidcy.cc